Site Maintenance and Support
Website Care Made Easy
Is Your Site a Cobweb Magnet?
Imagine your website as a magnet, attracting ideal customers and turning them into loyal fans. Your website is your 24/7 salesperson. But a pretty website isn’t enough. It needs to be strategic, user-friendly, and drive conversions.
Is your website feeling a bit dusty around the edges? Like a car, websites need regular maintenance to keep them running smoothly and securely. We’re your website’s pit crew, ensuring it stays in top shape for optimal performance and happy visitors.
Keep your site shiny and chrome
Security Superhero
We update software, plugins, and constantly scan for threats. Think of it as a digital security shield against bad guys. Plus, we’re on top of Critical Vulnerability Response (CVR). Whenever a new WordPress weakness is discovered, we take immediate action to protect your site.
Bug Squashers at Your Service
Got a quirky button or a wonky image? No problem! We handle any bug fixes or tweaks you need to keep your site functioning flawlessly.
Speed Demons
Slow loading times kill conversions. We regularly test your site speed and make optimizations for a lightning-fast user experience. We even monitor uptime 24/7. If your site goes down for any reason, we’ll be the first to know and take action – you might not even notice the blip!
Backup Champions
Disasters happen. That’s why we perform regular backups and have a rock-solid recovery plan in place. We also set up automatic backups and double-check them during every maintenance session. Peace of mind guaranteed!
The Motel
Worry-Free Essentials- Quarterly Check-Ups: Every 3 months, our expert mechanics will give your website a thorough inspection. We’ll ensure everything is functioning properly, tighten up security, and update plugins to keep the bad guys out.
- Peace of Mind Reports: We’ll send you a detailed report highlighting any potential issues and recommend solutions to keep your site running smoothly.
- Discounted Hack Help: If your website does get hacked (let’s hope not!), we’ll get you back online fast for half the usual price.
The Continental
Performance & Growth Powerhouse- Monthly Tune-Ups: We’ll be under the hood of your website every month, giving it a fine-tooth comb. Think of it as preventative maintenance for your website! We’ll make sure everything is running smoothly, tighten up security, update plugins, and stay on the lookout for any potential problems.
- Proactive Problem Solvers: We’ll constantly be scanning for known website issues that you might not even be aware of. Is your website loading a bit slow? We’ll find ways to make it lightning fast. Is your SEO ranking not what it could be? We’ll identify opportunities to get your website seen by more potential customers. Are visitors browsing but not buying? We’ll suggest tweaks to convert them into paying customers.
- Peace of Mind Reports: We’ll still send you those detailed reports highlighting any potential issues, but we’ll go a step further. We’ll recommend solutions to keep your site running smoothly, including fixes for those sneaky problems you might not have known existed – like speed optimization, SEO improvements, and conversion roadblocks.
- Free Hack Recovery: If your website does get hacked, we’ll be your knights in shining armor and de-hack it for free. We’ll get you back online fast and secure, so you can focus on what matters most – your business
What do I get?
Website Guardians
Our friendly support agents are here to help with ongoing maintenance, technical glitches, content updates, bug fixes, and any other website woes you may have.
Regular Maintenance Pit Stops
Depending on your plan (we offer monthly or quarterly options!), your website gets a thorough check-up by our expert mechanics. We'll update your software, install the latest plugins, hunt down any sneaky bugs, and make sure your site loads lightning fast. We'll even double-check all your links and ensure your security certificate is up-to-date (if applicable). Plus, we'll recommend ways to keep your site even better!
What are Support Hours?
What About Emergencies?
Facing a Website Crisis Yourself?
What Kind of Website Emergencies Can You Help With?
Is "The Continental" Plan the Right Choice?
Absolutely! We're so confident in our "The Continental" plan that if your website does get hacked despite our best efforts, we'll completely de-hack and restore it for free! That's peace of mind you can't beat.